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         %  How  would  you  comment  on  Amway’s                               2020 period. More children gained access to
         business operations after 13 years in Vietnam?                         Nutrilite Little Bits and more families under-
           Amway’s activities in Vietnam are increas-                           stood  the  importance  of  nutrition  in  early
         ingly asserting the company’s position more                            life,  which  contributed  to  improving  the
         so than in other countries in the region. It is                        stature and fitness of Vietnamese people.
         trusted and chosen by Vietnamese consumers                                In particular, Amway participated and actively
         to  improve  the  quality  of  their  lives  and                       contributed to community activities by joining
         provide an active life.                                                hands with the entire country to overcome the
           Our efforts over the course of more than                              Covid -19 pandemic and cope with flood damage
         a  decade  in  Vietnam  are  evidenced  by  the                        in the central region last year.
         number of awards and amount of consumer                                   In February 2020, Amway Vietnam coop-
         recognition  to  come  our  way.  This  drives                         erated with the government electronic news-
         Amway  Vietnam  to  constantly  innovate,                              paper and government portal to carry out a
         create, and overcome difficulties and obstacles                          program providing products worth VND600
         in order to succeed and sustainably develop.                           million  ($26,000)  to  northern  Lang  Son
                                                                                province, to support isolated areas and trading
         % How did the Covid-19 pandemic affect                                  areas along its border with China.
         Amway in Vietnam?                                                         Amway  Vietnam  also  worked  with  the
           The impact was not only a challenge forcing                          Tien Phong newspaper and the 175 Military
         businesses  to  change  to  adapt  but  also  an  Responding to        Medical Hospital to hold the 12th Red Sunday
         opportunity for them to improve their com-                             program in Ho Chi Minh City, and with Bach
         petitiveness and take advantage of their busi-  customer needs         Mai  Hospital  and  the  Central  Institute  of
         ness for sustainable development. The Amway                            Hematology and Blood Transfusion in Hanoi.
         Global  in  general  and  Amway  Vietnam  in  Mr. Huynh Thien Trieu, General  The two events encouraged more than 600
         particular are proud to have applied advanced  Manager of Amway Vietnam,  Amway  employees,  distributors,  and  cus-
         technologies in production and services to  tells VET’s how the company  tomers  to  participate  in  a  blood  donation
         increase interactions with consumers, which  develops in a sustainable manner  drive, donating nearly 300 units of blood.
         allow customers and distributors to experience  in Vietnam.               It accompanied the “Our Hearts to Central
         safe, high-quality products. Amway Vietnam                             Vietnam - Da Nang and Quang Nam” online
         always emphasizes sustainable development                              fundraising  music  program,  and  donated
         as a strategic focus in its business plans and                         VND300 million ($13,000) to join hands with
         commitments  to  high-quality  production,                             the  entire  country  to  help  the  two  central
         and strives to meet the increasing needs of  of life in Vietnam but also to cater to people’s  provinces overcome the Covid-19 pandemic.
         consumers.                          well-being via community activities. In addi-  Amway Vietnam donated VND200 million
           When the whole world faced a shortage of  tion, Amway will always ensure the supply of  ($8,640)  to  the  “Accompanying  the  Central
         goods during the pandemic, Amway ensured  goods in order to meet the needs of consumers  Region to Overcome Flood Damage” program
         full supply. This was a result of the Corporation’s  in both quality and quantity.  organized by the Saigon Liberation newspaper
         efforts in strategy building and pioneering new                         to assist people in the central region hit by heavy
         initiatives, with quick adaptation and flexibility  % What are your plans for Amway Vietnam  rains and floods. This money will be transferred
         in production and business activities.  this year and in the long term?   to residents in Huong Hoa district in Quang Tri
                                               Amway is investing more than $500 million  province and others in Quang Binh province,
         % Amway Vietnam is among 21 multi-level  in digital platforms and product innovation  which experienced landslides and casualties. %
         marketing (MLM) firms that have permis-  to promote global business growth and allow
         sion to operate in Vietnam. What oppor-  companies and distributors to better respond
         tunities and challenges do you see for MLM  to customer needs.
         in Vietnam?                           It is committed to sustainable development  Amway was honored to receive a Certificate
           In just two years, after selection measures  by continuing to accompany agencies, depart-  of Merit from the Hanoi People’s Committee
                                                                                    for its outstanding achievements in the social
         were introduced by authorities, the number of  ments,  and  organizations  in  healthcare  in  and charity activities of Hanoi
         MLM businesses has come down from 67 to 21   protecting consumer activities.  newspapers.
           Although the number has fallen, sales and                                Amway was honored to receive a Certificate
                                                                                    of Merit from the Lang Son Provincial People’s
         incomes  of  sellers  did  not  decline,  which  %  Could  you  tell  us  about  Amway’s  CSR  Committee for its outstanding achievements
         indicates  that  the  market  found  a  balance.  activities in Vietnam?   in the implementation of Covid-19 prevention
         MLM has become more organized, but many  The most important part of Amway’s vol-  and control.
         challenges remain because illegal MLM activ-  unteer  activities  is  programs  for  children,  In particular, 2021 is the second consecutive
                                                                                    year Amway has been honored with a
         ities are still found, and this not only affects  with  the  most  impressive  being  “Nutrilite  Certificate of Merit from the Ministry
         society and people but also businesses that  Power of 5”, which has been run in 15 countries  of Health for its positive contributions
         are operating seriously in the industry.  by  the  Amway  Global  and  provides  a  free  to nutritional improvements among
                                                                                    Vietnamese children.
           The government is continuing to improve  multi-micronutrient package, Nutrilite Little  Amway Vietnam was honored to receive
         the legal environment and strengthen inspec-  Bits, to improve malnutrition problems among  the Vietnam - ASEAN Outstanding Enterprises
         tions  and  control  while  prosecuting  illegal  children.  In  2019,  Amway  conducted  the  Award.
                                                                                    Amway Vietnam has been listed in the
         multi-level sales.                  Nutrilite  Power  of  5  campaign  in  Vietnam  top 100 sustainable enterprises in Vietnam
           Amway Vietnam and genuine enterprises  with the Department of Maternal and Child  for five consecutive years.
         in the industry are committed to continuing  Health at the Ministry of Health through the  Amway has received a “Golden Product for
         to operate in compliance with the law, to not  “Improving the Nutritional Problems of Chil-  Public Health” award for eight consecutive
                                                                                    years.
         only contribute to improvements to quality  dren under 5 years old” project in the 2019-



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