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COVER STORY

A survey conducted recently 42%
by Ernst & Young found that
of Vietnamese banks are ready for the
digital transformation process, while 28% have
incorporated a digitalization strategy into their business.

85%

Approximately 85%
of consumers use
e-commerce apps on
smartphones to shop for
goods and services at
least once a week,

and 44% of shoppers have
purchased goods and
A year-on-year increase of services on social channels
34% since the pandemic began.
in payment transactions by
Vietnamese consumers via
Visa credit cards and debit
cards was recorded in the
first months of 2021.

AS OF THE END OF APRIL 2021

QR code payments
online payments via internet banking
increased 65.9% in quantity
had increased 65.9% in quantity
and 31.2% in value year-on-year and 181.5% in value.

payment-enabled mobile phones
leaped by 86.3% in number
and 123.1% in total payments

Sources: State Bank of Vietnam, VISA, Ernst & Young

www.en.vneconomy.vn NOVEMBER 2021 | VIETNAM ECONOMIC TIMES | 7